FAQS

Frequently Asked Questions

How do I become a CABC member?

Just complete this form online and we'll be in touch with further information.

What area does CABC cover?

Cardiff city centre and Cardiff Bay. If in doubt, get in touch.

How much will it cost?

Membership of CABC is free if you are a FOR Cardiff levy payer or if you take out a CityNet radio subscription at £7.48 per week 

This also includes access to our 'DISC intelligence sharing intranet 

Businesses who do.not pay a levy or take out a CityNet radio subscription can join the partnership and have access.to 'DISC, for an annual fee of £50 plus VAT. These costs are tax deductible business expenses. 

How easy is the system to use?

We believe DISC is a user-friendly website, and all new members will receive free training from our dedicated Crime Reduction Manager. But if you need a refresher or are a new employee who will use the system please get in touch and we’ll book in to see you ASAP.

When is training available?

CABC understands that as an all sector system there will be different times of day that are better for some than others, which is why we will endeavour to provider a flexible service as to when training takes place. This might be one to one training for new or seasonal staff, or in your staff meetings. We will be happy to undertake refresher training.

I'm outside of the City Centre Bid levy. What are my membership options?

Outside of the City Centre, a radio subscription to CityNet includes membership of the partnership and access to DISC.

If a business outside of the City Centre does not want a radio subscription, membership to the partnership and access to DISC is £50 P/A plus VAT. This fee would be a tax-deductible business expense.

I am a BID levy payer, but I don't have a radio. Can i still access the DISC system?

Yes. Membership is FREE to City Centre Bid levy payers whether you have a radio or not and this will give access to the DISC system and the advice provided by the Business Crime Reduction Manager.

Can we try before we buy? (or hire for major events?)

MRS Communications our approved CityNet provider and partner will be pleased to discuss and jointly assess your businesses operational needs.

Will the system work on my mobile?

DISC is fully responsive so can be used on any mobile or handheld device.

How many users am I allowed to give access to the system for my membership fee?

This is based upon operational need on a business by business basis.

How do I pay?

You pay Direct debit.